Privacy Policy

Who we are

Our website address is: https://velotastic.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms and Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google analytics on this site. The only information we can gain about you from this is your rough geographical location.

Who we share your data with

We do not share your data with any third parties apart from our payment processing providers to enable you to buy from our website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information will be used for processing and shipping your order and on the customer contact form. We will not sell or distribute your information to third parties or use it for marketing purposes.

Additional information

How we protect your data

Your data is securely stored on an encrypted database. The site is also protected by security software to monitor and protect the site from potential data breaches.

What data breach procedures we have in place

In the unlikely event that your data be potentially breached we will contact you to advise you of a security breach. We will also contact our website host and log any potential breach.

What third parties we receive data from

We receive data from the following third parties – Paypal and Reallex, our payment provider. At no point do we have access, or store any of your payment information on our website. Our payment gateways are PPC certified and our site is checked on a monthly basis for security.

What automated decision making and/or profiling we do with user data

The only decision making we make is based on whether your order payment was successful and whether we can process your request.